Shipping & delivery
Last updated 1 October 2026
Where we deliver
We deliver across Kigali, and can arrange delivery to other cities in Rwanda on request — just message us on WhatsApp before ordering.
Delivery fee
Delivery within Kigali is RWF 2,000 per order, added at checkout. Orders to other cities are quoted on WhatsApp depending on your location.
How long it takes
Orders within Kigali are delivered within 1–2 business days after we confirm your order. Orders to other cities typically take 2–4 business days.
Tracking your order
We'll call or WhatsApp you when your order is on the way. Every order comes with a shareable digital receipt you can open from your confirmation message.
Cash on delivery
Payments are confirmed before dispatch — via MTN MoMo or card. Walk-in customers can pay in cash at our Kigali location.
Questions about this policy?
Message us on WhatsApp